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INFORMATION PACK
The smARt Concierge
integrated with
Scotland's Visitor Guide
"Always in the Palm of your Hands"
Please find below a selection of information buttons which will hopefully help you understand what "The smARt explorer" is and how it can help your visitors, area, marketing and business in 1 easy platform.
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Accommodation Example
Area Examples
Activities and businsses
Information Bar
Presentation
Explainer Videos
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Julies Details
For Julie's details click the E-card above
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Scotland
the smARt explorer
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Copyright © 2025 The smARt explorer
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Activities in Scotland
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Easter Ross Area
Petrol Station Image
"Petrol Stations"
Tesco Petrol Station
Dingwall
Google Directions
Opening hrs:
Monday - 24hrs
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday - 24hrs
Sunday - 24hrs
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West End Filling Station
Dingwall
Google Directions
Opening hrs:
Monday - 5.30am - 10pm
Tuesday - 5.30am - 10pm
Wednesday - 5.30am - 10pm
Thursday - 5.30am - 10pm
Friday - 5.30am - 10pm
Saturday - 5.30am - 10pm
Sunday - 6am - 10pm
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Contin Filling Station
Strathpeffer
Google Directions
Opening hrs:
Monday - 7.30am - 8pm
Tuesday - 7.30am - 8pm
Wednesday - 7.30am - 8pm
Thursday - 7.30am - 8pm
Friday - 7.30am - 8pm
Saturday - 7.30am - 8pm
Sunday - 9am - 6pm
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Ord Filling Station
Muir of Ord
Google Directions
Opening hrs:
Monday - 6.30am - 10pm
Tuesday - 6.30am - 10pm
Wednesday - 6.30am - 10pm
Thursday - 6.30am - 10pm
Friday - 6.30am - 10pm
Saturday - 6.30am - 10pm
Sunday - 8am - 8pm
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Easter Ross Area
24hrs Image
"Hospitals"
Raigmore Hospital
A & E
Website
Inverness
Google Directions
Opening hrs:
24hrs
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"Petrol Stations"
Tesco Petrol Station
Dingwall
Google Directions
Opening hrs:
Monday - 24hrs
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday - 24hrs
Sunday - 24hrs
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"Supermarkets"
ASDA Superstore
Inverness
Google Directions
Opening hrs:
Monday - 24hrs
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday - 24hrs
Sunday - 24hrs
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"Breakdown Recovery"
Tow Truck Raigmore
Inverness
Google Directions
Opening hrs:
24 hrs
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"Police Station"
Inverness Police Station
Inverness
Google Directions
Opening hrs:
Monday - 24hrs
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday - 24hrs
Sunday - 24hrs
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Easter Ross Area
Breakdoen Image
"Breakdown Recovery"
Tow Truck Raigmore
Inverness
Google Directions
Opening hrs:
24 hrs
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"Tyres"
Dingwall Tyres
Dingwall
Google Directions
Opening hrs:
Monday - 8.30am - 5.30pm
Tuesday - 8.30am - 5.30pm
Wednesday - 8.30am - 5.30pm
Thursday - 8.30am - 5.30pm
Friday - 8.30am - 5pm
Saturday - CLOSED
Sunday - CLOSED
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"Petrol Stations"
Tesco Petrol Station
Dingwall
Google Directions
Opening hrs:
Monday - 24hrs
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday - 24hrs
Sunday - 24hrs
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Easter Ross Area
Emergency Image
"Hospitals"
Raigmore Hospital
A & E
Website
Inverness
Google Directions
Opening hrs:
24hrs
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Ross Memorial
General Hospital
Not A&E
Website
Dingwall
Google Directions
Opening hrs:
Monday - 9am - 5pm
Tuesday - 9am - 5pm
Wednesday - 9am - 5pm
Thursday - 9am - 5pm
Friday - 9am - 5pm
Saturday - CLOSED
Sunday - CLOSED
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County Community Hospital
No A&E
Website
Invergordon
Google Directions
Opening hrs:
Monday - 24hrs
Tuesday - 24hrs
Wednesday - 24hrs
Thursday - 24hrs
Friday - 24hrs
Saturday - 24hrs
Sunday - 24hrs
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The Royal Northern
Infirmary
Not A&E
Website
Inverness
Google Directions
Opening hrs:
24hrs
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"Doctor Surgeries"
Dingwall Medical Group
Health Centre, Ferry Rd
Website
Dingwall
Google Directions
Opening hrs:
Monday - 9am - 5pm
Tuesday - 9am - 5pm
Wednesday - 9am - 5pm
Thursday - 9am - 5pm
Friday - 9am - 5pm
Saturday - CLOSED
Sunday - CLOSED
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Strathpeffer Medical Practice
Pavillion Court
Website
Dingwall
Google Directions
Opening hrs:
Monday - 8am - 6pm
Tuesday - 8am - 6pm
Wednesday - 8am - 1pm
Thursday - 8am - 6pm
Friday - 8am - 6pm
Saturday - CLOSED
Sunday - CLOSED
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"Dentists"
McIntyre & Corbet
Website
Dingwall
Google Directions
Opening hrs:
Monday - 9am - 5.30pm
Tuesday - 9am - 5.30pm
Wednesday - 9am - 5.30pm
Thursday - 9am - 5pm
Friday - 9am - 5pm
Saturday - CLOSED
Sunday - CLOSED
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BUPA Dental Care Clinic
Website
Dingwall
Google Directions
Opening hrs:
Monday - 9am - 5pm
Tuesday - 9am - 5pm
Wednesday - 9am - 5pm
Thursday - 9am - 6.30pm
Friday - 9am - 5pm
Saturday - CLOSED
Sunday - CLOSED
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Inchvannie House
Website
Dingwall
Google Directions
Opening hrs:
Monday - 8am - 8pm
Tuesday - 8am - 8pm
Wednesday - 8am - 8pm
Thursday - 8am - 8pm
Friday - 8am - 6pm
Saturday - CLOSED
Sunday - CLOSED
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Smart Explorer Logo
"A few examples of "The smARt explorer" and "The smARt concierge"
smARt Website The smARt concierge The smARt explorer Example Area Example Town The old School House Apartment Dalriada Lodges Braemar Highland Games Centre Gondonlina Restaurant Close
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"Comparisons between "The smARt explorer v's "The smARt concierge""
Comparison Table Close
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"Bullit points of pro's and con's of using leaflets, individual stand alone concierges and "the smARt concierge""
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"The smARt explorer"
✓ FREE
✓ Sightseeing
✓ Tours
✓ Recommendations
✓ Local Hidden Gems
✓ Travel Tips
✓ Blogs / News
✓ Live Events
✓ Wining & Dining
✓ National Organisations
✓ Top 100 places to visit
✓ Must see photography destinations
✓ Adrenaline Rush
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The Leaflet Box
? Covid-19 touch point
? No reciprocation
? No real time information
? No up-to-date reviews
? Do they tell the whole story?
? Limited attractions
? No idea where guests are going
? Environmentally friendly
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Guest Concierge
Our bespoke concierge service is designed to give your customers or guests a more unique personalised service built around your activities needs and requirements giving the visitors the complete WOW factor, while showcasing your amenities to the max.
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"The smARt concierge"
✓ All relevant guest information
✓ Info direct to visitors phone (no covid touch points)
✓ Book direct button
✓ Save your staff and visitors time
✓ Lower complaints
✓ Promotions
✓ Promote your events
✓ Full Analytics
✓ 360 VR video experience
✓ Personal VIP tours
✓ Recommendations
✓ Local trusted services
✓ Real-time information
✓ Group Promotions
✓ No large initial investment
✓ Branded to suit your business
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Our unique bespoke service is cleverly designed to showcase your establishment and your amenities from anywhere on the smARt explorer introducing the ability for visitors and tourists arriving in Scotland to find, explore and book your amenities instantly anytime, any place, anywhere, while at the same time giving your guests all your info and amenities direct to the palm of their hands.
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Why would you waste a lot of time, effort and money on a system which gives you nothing back in return?
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Individual Hotel Concierge
❌ Expensive
❌ Substantial initial investment
❌ No reciprocation
❌ Long set-up times
❌ Stand alone system
❌ You have to add all the content
❌ No local or national integrated network
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Bringing it all together
✓ Physical Awareness
✓ In view - no matter where the visitor joins
✓ Integration system
✓ Collaboration
✓ 2-way network
✓ Creates a new demographic
✓ Introduces a wider reach
✓ Combined organic growth
✓ Seen with-in a couple of swipes
✓ Relevant, reliable, trusted
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Digital Tourism Guide
✓ All the relevant information
✓ Important Social media insights
✓ Reviews from real people
✓ Not tied to a specific area
✓ Recommendations
✓ Hidden gems
✓ Blogs / Travel tips
✓ Promotions from others on the guide
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Search Engines
❌ Is it relevant?
❌ Is it reliable?
❌ Is it trustworthy?
❌ No recommendations
❌ No hidden gems
❌ Uncontrollable
❌ Who pays most gets to the top
❌ Very unpersonal
❌ Multiple searches - Tripadvisor, social media, etc
Creating Awareness
✓ In view - no matter where the visitor joins
✓ Integration system
✓ Collaboration
✓ 2-way network
✓ Creates a new demographic
✓ Introduces a wider reach
✓ Combined organic growth
✓ Seen with-in a couple of swipes
✓ Relevant, reliable, trusted
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Marketing
❌ Where do you advertise?
❌ Who do you target?
❌ You need to create all your own content
❌ You need to build up all your own numbers
Collaborative Marketing
✓ Create a wider reach
✓ Seen by a new demographic
✓ Get tagged onto a large platform
✓ Much more for your budget
✓ More exposure
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Bringing everything together creates a very powerful 2-way network enabling visitors to see all the best accommodation, attractions, amenities and live events, while still giving each company the opportunity to create a unique customised concierge promoting their own specific facilities, amenities and in-house events.
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"The smARt explorer" then allows us the ability to use the analytics and see excactly where the tourists are coming and going from, giving us a unique edge when it comes to the marketing.
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With our collaborative marketing we can then roll out campaigns introducing much larger content and interesting stories than as all doing it individually.
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More importantly we can spark visitors imaginations and push them in the right directions, all brought together on one very simple to use guide.
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smArt explorer Logo
"Bullit point slides showing all the many benefits of installing "the smARt concierge"
Full analytics
New Demographic
Increase Promotions
Increasing Awareness
Combined organic Growth
2 way Network
Increased Collaboration
When you're closed
When its unmanned
Our Recommendations
Hidden Gems
When things are changing
Bringing it all together
Collaborative Marketing
Live Events
Simplr turn key solution
Stand alone system
No Personal details
Infrastructure already there
No 3rd parties
We set up everything
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Smart Explorer Logo
"A few examples of "The smARt explorer" and "The smARt concierge"
Join Us Form About Us Quick Overview Collaborative Marketing Installation Comparison Table Bullet Points Slides FAQs Examples Close
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"Here are some examples of how "The smARt concierge" can provide any different types of information and details depending on what you are promoting and providing"
smARt Website - Lochside Hotel The smARt concierge Fuaran The old School House Apartment Dalriada Lodges Close
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Smart Explorer Logo
"A few examples of "The smARt explorer" and "The smARt concierge" having the ability to promote areas and towns as well as individual companies and activities"
Example Area Example Town Close
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Smart Explorer Logo
"Here are some examples of different activities, amenities and places to explore.
Braemar Highland Games Centre Braemar Highland Games Centre Gondonlina Restaurant Purple Bricks Close
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smArt explorer Logo
"Julie's Details"
Julie's Photo
Julie MacLeod
Associate Director
The Highlands
A serial entrepreneur with considerable leadership experience working with business directors and senior management, boards and industry stakeholders in the delivery of business planning, business strategy, change management, performance management and accountability .
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A lifetime experience in project management and delivering analytical insights/reports to Senior Management and Stakeholders. A strong and inspiring communicator at senior governance, cross-sector, team and individual levels and across industry. An ability to rally others around a common vision, direction of thought or purpose. Experience in presenting to a diverse range of internal and external stakeholders, ranging from formal presentations at key industry events to informal discussion groups .
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Julie is currently Director of Business Services at Technacom, a company co-owned with her husband Angus. Julie is actively involved both professionally and within the community in the Highlands, providing business advice, delivering business insight, market research’ project management and other business support services. Julie has recently started her own self-catering business and campsite and knows what it is to strive for customer service excellence. She is an active member of the BNI-Tuath group and currently has a regular business advice column in the Highland Business Magazine ‘Executive’ .
Julies QR code information
To add Julie's details direct to your phone contacts simply open up your camera and scan
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